Returns & Refunds Policy

At LollicupStore, we strive to ensure your satisfaction with every order of premium restaurant supplies and ingredients. If your purchase does not meet your expectations, you may return eligible items within 30 days of receipt in their original, unopened packaging.

Return Process

• 1.
  Initiate Your Return

  Log into your account and navigate to your order history to submit a return request or contact our customer service team with your order number.

• 2.
  Prepare the Package

  Carefully pack the items in their original shipping box, ensuring all food-grade seals remain intact and including a copy of your packing slip.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods for quality assurance, we will issue a refund to your original payment method within 7-10 business days.